Privacy Notice

Last updated: October 2026

This notice explains how Brinqavelo Pty Ltd ("Brinqavelo", "we", "our") handles information in connection with this website at brinqavelo.com. Please read this notice carefully. If you have questions about anything described here, contact us at [email protected].

This notice describes what we understand to be true about information handling on this website based on its current design. Where practices depend on operational decisions that have not yet been confirmed, we indicate this rather than inventing specifics.

1. Information This Website May Collect

1.1 Information You Submit Voluntarily

When you use the enquiry form on the Get in Touch page, you submit your name, email address, request type, and a message. This information is transmitted via your email application to our support address. We receive it as an ordinary email and use it to respond to your enquiry.

1.2 Information Collected Automatically

Like most websites, brinqavelo.com may collect certain technical information automatically when you visit, including your approximate geographic location derived from your IP address, the type of browser and device you use, the pages you view, and the time and date of your visit. This information is used for operational purposes such as understanding how the website is used and identifying technical issues.

1.3 Information Not Collected

We do not request or collect financial account credentials, authentication details, or other sensitive personal information through this website. The enquiry form is not designed to receive such information, and users are asked not to include it in their messages.

2. How We Use Information

We use the information you submit through the enquiry form to respond to your request and, where necessary, to follow up on matters raised in your submission. We do not use enquiry submissions for any unrelated purpose without your knowledge.

Technical information collected automatically may be used to maintain and improve the website, to understand how users navigate the service, and to identify and resolve errors. We do not use automatically collected information to identify individual users unless this is necessary to address a security concern.

3. Information Sharing

We do not sell, rent, or exchange personal information with third parties for their own purposes.

We may share information with service providers who assist us in operating the website, such as hosting and email delivery services. These providers are permitted to use information only for the purpose of providing services to us.

We may disclose information where required to do so by law or in response to a valid legal process.

4. Data Retention

Enquiries sent to our support address are retained in our email system for as long as is reasonably necessary to resolve the matter and for an additional period to address any follow-up questions. The exact retention period depends on the nature of the enquiry and has not been fixed at a specific duration.

Technical log data is retained for operational and security purposes for a period that reflects our reasonable needs. If you would like to know more about how long specific information is retained, contact us using the details at the end of this notice.

5. Third-Party Services

This website does not embed third-party tracking scripts, advertising networks, or social media widgets. It does not load external fonts, scripts, or stylesheets from third-party servers.

If you use a third-party email application to submit the enquiry form, that application's own privacy practices apply to the transmission of your message. We recommend reviewing your email provider's privacy documentation if this is a concern.

6. Your Rights and Choices

You have the right to request access to personal information we hold about you and to ask us to correct inaccurate information. You may also ask us to delete information we hold about you where there is no continuing need for us to retain it.

To make any such request, contact us at [email protected]. We will respond to requests within a reasonable timeframe. We may ask you to verify your identity before processing a request.

We do not make any claim about compliance with specific privacy regulations in particular jurisdictions. If you have concerns about how your information is handled, you are welcome to contact us directly to discuss them.

7. Security

We take reasonable steps to protect the information we handle against unauthorised access, loss, or misuse. However, no transmission of information over the internet and no system of storage is entirely secure. We cannot guarantee the absolute security of any information you submit to us.

8. Changes to This Notice

We may update this privacy notice from time to time to reflect changes in how the website operates or to improve the clarity of our explanations. The date at the top of this page indicates when the notice was last revised. We encourage you to review this notice periodically.

9. Contact

If you have questions about this notice or about how your information is handled, please contact us:

Brinqavelo Pty Ltd
Level 8, 255 George Street
Sydney NSW 2000
Australia
[email protected]
+61 2 8946 3120